Website Care & Maintenance

Website Care Plans

A website is not "build it and forget it". Our care plans keep yours secure, updated, backed up, and fast — so it never lets you down and you never have to think about it. From £45 a month, cancel any time.

500+
Projects
20+
Years
5 Star Rated
WHY MAINTENANCE MATTERS

An Unmaintained Website Is a Liability

Websites are software, and software needs looking after. Plugins and platforms release security patches constantly; skip them and your site becomes an easy target for hackers, or quietly breaks after an update. A site that gets hacked, goes down, or starts throwing errors does not just cost you enquiries — it damages the trust you have worked hard to build.

Most small businesses only think about maintenance once something has already gone wrong, by which point a fix is expensive and stressful. A care plan flips that: for a predictable monthly fee we keep everything updated, backed up, monitored, and secure, and we are on hand when you need a change made — so problems are prevented rather than firefought.

At Nicada Digital we have looked after client websites for over 20 years. Our care plans are run by real people who know your site, not an overseas ticket queue — and there is no long contract, so we earn your renewal every month. Based in Cheshire, supporting clients across the UK.

The Nicada Digital team maintaining client websites
WHAT WE LOOK AFTER

Everything Your Website Needs to Stay Healthy

A care plan covers the technical upkeep most business owners do not have the time — or the desire — to manage themselves.

Updates & Patching

We keep your CMS, plugins, and themes up to date and tested, so security holes are closed and nothing breaks after an update.

Security Monitoring

Hardening, malware scanning, and monitoring to keep the bad actors out — and to catch anything suspicious before it becomes a problem.

Daily Backups

Automated daily backups stored securely off-site, so whatever happens, your website can be restored quickly.

Uptime Monitoring

We watch your site around the clock and are alerted the moment it goes down — often fixing issues before you even notice.

Performance Optimisation

Ongoing speed and Core Web Vitals tuning so your site stays fast as it grows and as the web's standards move on.

Content Edits & Support

Need a price changed, a page added, or a photo swapped? Higher plans include monthly change time and priority support from people who know your site.

WHAT YOU GET

Peace of Mind, Every Month

The practical things a care plan takes off your plate — so your website just works.

Hosting & SSL Included

Fast, secure UK-friendly hosting and your SSL certificate, all bundled in — one less bill and one less thing to manage.

Backups You Can Rely On

Daily off-site backups with quick restore, so a mistake or an attack is an inconvenience, never a disaster.

Proactive Security

Updates and monitoring that prevent the vast majority of hacks — far cheaper than cleaning up after one.

Monthly Reports

A plain-English monthly report on what we did, your uptime, and your site's performance — so you can see the value.

Real Human Support

Email and priority support from a team that knows your website, not a faceless queue. We pick up where we left off.

Continuous Improvement

On higher plans, time each month to actually improve the site — not just maintain it — with quarterly SEO and conversion reviews.

WHY OUR CARE PLANS

Looking After Your Site the Right Way

Prevention, Not Firefighting

We stop problems before they happen — far cheaper and less stressful than emergency fixes.

No Surprise Bills

One predictable monthly fee covers your upkeep. No hourly invoices every time something needs doing.

UK Support, Real People

Supported by the team that builds our sites — not an overseas ticket system that does not know you.

Cancel Any Time

No long contracts. We keep your business by doing a great job, month after month.

OUR PROCESS

How Our Care Plans Work

Getting protected is quick and painless — even if we did not build your current site.

1

Onboarding Audit

We review your site, secure access, and check for any existing issues, backups, and vulnerabilities to address from day one.

2

Secure & Back Up

We harden the site, set up daily off-site backups, and bring everything fully up to date and tested.

3

Maintain & Monitor

We keep everything updated and watch your uptime, security, and performance continuously — handling changes as you need them.

4

Report & Improve

Each month you get a clear report; on higher plans we proactively improve speed, SEO, and conversions over time.

PRICING

Website Care Plan Pricing

Simple monthly plans, no long contracts. Choose the level of support and improvement that suits your business.

Essential Care

£45/mo

Keep your website secure, backed up, and online. Everything your free first year of hosting included, continued.

  • Hosting & SSL included
  • Daily off-site backups
  • Core & plugin updates
  • Uptime monitoring
  • Email support
Choose Essential

Professional Care

POPULAR

£95/mo

For businesses whose website changes month to month and cannot afford downtime.

  • Everything in Essential Care
  • 1 hour of content changes / month
  • Security hardening
  • Monthly performance report
  • Priority support
Choose Professional

Growth Care

£195/mo

Continuous improvement — your website gets measurably better every quarter, not just maintained.

  • Everything in Professional Care
  • 3 hours of changes & improvements / month
  • Quarterly SEO & conversion review
  • Speed & performance optimisation
  • Same-day priority support
Choose Growth

All plans are monthly with no long contract. See how care plans fit with our website packages, or ask us which plan suits you.

TESTIMONIALS

Clients Trust Nicada Digital

100% recommended by our clients on Facebook.

"I chose Nicada to build my e-commerce website and to run some Facebook campaigns and have not been disappointed. The site looks great and the response from the campaign has been very positive. The service from Nick and the team is second to none, always happy to help -- could not recommend enough."
KL

Karl Latham

P.T Miles Jewellers · Facebook review

"I always go to Adam and his team for all my web design needs. They make so many helpful suggestions along the way to optimise my design brief, making the entire process painless. They're very intuitive about web design and are technically excellent. They are also very reasonable in terms of price."
AI

Aparna Ilangovan

Returning design client · Facebook review

"Adam and his team are always prompt with their response when a request comes in. I have had a few logo designs created by them and I have always been overly pleased with the outcome. They are my first go-to when needing a design done."
S

Seri

Returning design client · Facebook review

WHY CHOOSE US

Why Choose Nicada for Website Care

Two decades of looking after client websites, with support from the people who actually build and understand them.

We Prevent the Disasters

Proactive updates, security, and backups mean the hacks and outages that floor other businesses simply do not happen to ours.

No Long Contracts

Monthly, cancel any time. We keep your business by being genuinely useful, not by locking you in.

You Know Who You Are Dealing With

A UK team that knows your site by name — not a ticket number in an overseas queue.

Predictable Costs

One monthly fee instead of unpredictable "something's broken" invoices. Easy to budget, easy to forget about.

Planning ongoing website improvements

Get a Care Plan

Want your website looked after properly? Tell us about your site — even if we did not build it — and we will recommend the right care plan.

Get Started

Stop Worrying About Your Website

Website Care Plans from £45/month

Secure, backed up, updated, and supported — for one predictable monthly fee, with no long contract. Get in touch and we will recommend the right plan.

Or email us at enquiries@nicadadigital.com

FAQs

Website Care Plan FAQs

What is a website care plan?
It is an ongoing monthly service that keeps your website secure, updated, backed up, monitored, and supported. Instead of paying piecemeal whenever something breaks, you pay a predictable monthly fee and we handle the upkeep proactively — preventing most problems before they happen.
How much do your care plans cost?
Essential Care is £45/month (hosting, SSL, backups, updates, monitoring, email support). Professional Care is £95/month (adds an hour of monthly changes, security hardening, reporting, and priority support). Growth Care is £195/month (adds three hours of monthly improvements and quarterly SEO and conversion reviews). All are monthly with no long contract.
Do I really need one?
If your website matters to your business, yes. Unmaintained sites get hacked, break after updates, and slow down — and fixing those after the fact is expensive and stressful. A care plan is insurance plus upkeep for a fraction of the cost of a single emergency repair, and it keeps your site fast and secure for visitors and Google alike.
What happens after the free 12 months of hosting on a new website?
Every website we build includes 12 months of free hosting. After that, a care plan continues your hosting and SSL and adds backups, updates, monitoring, and support from just £45/month. There is no obligation — you are also free to move hosting elsewhere and we will help you do it.
Can you look after a website you did not build?
Yes, in most cases. As part of onboarding we audit your existing site, secure access, check backups and vulnerabilities, and bring everything up to date. If we find anything that needs fixing before we can support it properly, we will tell you upfront with a clear quote.
Can you fix or recover a hacked website?
Yes. We offer website recovery for hacked, broken, or infected sites, and once recovered we will put it on a care plan so it stays protected. Get in touch with what has happened and we will tell you what is involved.
Is there a long contract?
No. Care plans are monthly and you can cancel any time. We would rather keep your business by doing a consistently good job than tie you into a contract you cannot leave.
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